Shipping and Delivery Policy

At RPKD Marketings, we provide various digital services, including performance marketing and web design & development. Since our services are mostly digital and non-tangible, the concept of shipping and delivery applies to certain deliverables such as physical products related to marketing materials or hardware setups (if applicable).

1. Delivery of Digital Services

• For our digital marketing services, including SEO, performance marketing, and web development, deliverables are provided digitally.
• All digital deliverables, such as reports, website files, and campaign analytics, will be delivered via email or through a secured online platform agreed upon with the client.
• Delivery timelines for digital services vary based on the scope of the project. These timelines will be discussed and agreed upon during the project onboarding phase.

2. Shipping of Physical Products (if applicable)

• If your service involves any physical product, such as promotional materials or marketing kits, we will arrange for shipping through a third-party courier.
• Shipping costs, if applicable, will be detailed in the service agreement or invoice. We aim to provide accurate delivery timelines based on the courier service.
• We are not responsible for any delays caused by the shipping provider but will assist you in tracking and resolving any issues with the shipment.

3. Shipping and Delivery Timelines

• For digital products, typical delivery times range from 1-2 business days after project completion or as per the schedule agreed during project discussions.
• For physical shipments, delivery timelines vary based on your location and the chosen courier. Standard shipping may take 5-7 business days within the country and 10-15 business days for international deliveries.

4. Tracking Your Order

• Once your digital deliverables or physical items are shipped, you will receive a confirmation email with tracking details.
• For physical shipments, you will receive the courier tracking number, which you can use to track the progress of your delivery.

5. Delayed or Failed Deliveries

• If there is a delay in the delivery of your digital product, please contact our support team for immediate assistance.
• For physical shipments, if you do not receive the item within the specified timeline, kindly reach out to us and we will help coordinate with the courier for timely resolution.

Contact Us

If you have any questions about our shipping and delivery processes, or if you encounter issues with receiving your order, please contact us via our Contact Us page.