Cancellation and Refund Policy

Cancellation Policy

At RPKD Marketings, we strive to deliver top-notch digital marketing services, including performance marketing, web design, and development. Below is our policy regarding the cancellation of services:

1. Digital Marketing Services (Performance Marketing, SEO, Social Media Management)

• Cancellation requests must be made at least 10 business days prior to the next billing cycle.
• Ongoing paid advertising campaigns will run until the end of the current cycle, without any pro-rata refunds for unused portions.
• Early termination of long-term service agreements may incur a cancellation fee equivalent to one month’s service.

2. Web Design & Development Services

• Cancellations can be made at any project stage, but completed work will be billed as per the project milestones.
• If the cancellation occurs after the design phase but before development begins, a 50% cancellation fee will be applied.
• Cancellations after development starts will incur a fee based on completed milestones, plus a 25% termination fee.

Refund Policy

We aim to ensure the highest levels of satisfaction. However, due to the nature of our services, refunds are handled as follows:

1. Digital Marketing Services (Performance Marketing, SEO, Social Media Management)

• Refunds are not provided for completed or ongoing campaigns (Google Ads, Facebook Ads, etc.).
• If dissatisfied, we will adjust strategies or offer additional services to resolve the issue.

2. Web Design & Development Services

• No refunds will be issued for completed work or delivered projects.
• If unsatisfied during the design phase, modifications will be made based on feedback, but refunds may be considered case-by-case before final approval.

3. Non-Refundable Services

• Consultations, strategy sessions, and customized deliverables are non-refundable once rendered.

Requesting Cancellations or Refunds

To request a cancellation or refund, please contact our support team via our Contact Us page. We will respond to all inquiries within 5 business days.